Visit our Business Solutions website >>

DeLonghi ESAM 5500

alaTest has collected and analyzed 120 reviews of DeLonghi ESAM 5500. The average rating for this product is 4.5/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers really like the noise and capacity. The size and maintenance are also mentioned favorably. There are some negative reviews about the price.

usability, maintenance, size, capacity, noise


We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the DeLonghi ESAM 5500 is awarded an overall alaScore™ of 85/100 = Very good quality.

Review analysis

(Based on 120 reviews)

2 expert reviews

User Reviews  

Showing 20 review(s)

Expert Reviews User Reviews


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 10 of 20 Show Reviews: in English | in other languages (92)

Consumer review (

If you didn't love coffee before......


I don't write reviews but I am going to make an exception this time. I am not a geek, but I knew I was going to be spending a considerable amount of money for a coffee machine so I went into research mode. I have had several coffee machines in my life,...

Sep, 2012

Consumer review (

De'Longhi Perfecta ESAM5500 Bean To Cup Coffee Machine


Drip tray on which the cups stand for the coffee scratches very easily.

Aug, 2011

Consumer review (

De'Longhi Perfecta ESAM5500 Bean To Cup Coffee Machine


Drip tray on which the cups stand for the coffee scratches ; very easily

Jul, 2011

Consumer review (

De'Longhi Perfecta ESAM5500 Bean To Cup Coffee Machine


Very flexible and easily programmable to personal taste. Espresso is v good from beans, Capuccino pretty good too but I just make a good long cup of espresso and add full cream milk and re-heat in microwave for an excellent cafe-au-lait. This saves...

You need to programme it for best results otherwise standard delivery is so-so but that depends on how you like your coffee of course.

Mar, 2011

Consumer review (

De'Longhi Perfecta ESAM5500 Bean To Cup Coffee Machine


Excellent coffee

Would like the coffee to be warmer! It's O.K. if you like it black but once you've added milk it soon cools down.

Mar, 2009

Consumer review (

Good quality coffee machine


The machine grounds coffee beans very nicely. Overall, very happy with the taste of the coffee. The machine is easy to use, and is also easy to clean. It gives a warning when the water container is empty and when the grounds container is full. The only...

Jul, 2017

Consumer review (

Poor quality design


. At first, I thought that it was a bad micro switch of both the service door and ground coffee container so I had them replaced but the issue still remained. It was such a frustration just to install new micro switches because whenever the right wires...

Jun, 2017

Consumer review (

Coffee is amazing! Have one at my business too.Taste is very popular with my clients.easy to operate


Use Custom Coffee from Bendigo and works to perfection. Purchased two machines because so impressed! Great taste not bitter and delivers hot coffee not warm as many other machines do.Not complicated to operate and easy to clean.purchased second hand...

Feb, 2017

Consumer review (

Real coffee taste


Was given a second hand unit as a gift as original owner now uses pods. Takes a while to find what brand of beans you like best but with a bit of experimentation a good cup of coffee can be obtained. After reading reports of luke warm drinks I was...

Nov, 2016

Consumer review (

Terrible Repair history... 2 months and still waiting...


Diffuser has to be replaced again, the machine gets a lot of use, and i can understand it is not a commercial grade machine. We dropped the machine off early Feb 2015 to have the front door & diffuser replaced ($260) it is now April and I still don't...

Apr, 2015

Product Specifications


Built-in Display:Y / Yes
Case design:Freestanding
Colour of product:Black / Blue, Silver / Brown, Silver / Grey, Metallic / Grey, White / Silver
Control type:Buttons
Number of spouts:2
Product colour:Silver / Stainless steel
Product Type:Combi coffee maker / Espresso machine
Reservoir for brewed coffee:Cup


Indication light: Yes
Removable Drip Tray:Y / Yes
Removable water tank:Y / Yes
Water level indicator:Y / Yes


Automatic Shutdown: Yes
Grinder Included: Yes
Hot Water Availability: No

Other features

Dimensions (WxDxH):284 x 440 x 380
On/off switch:Y
Power Consumption (Standby):0.35
Pre-brewing system:Y
Type:Coffee / Coffee/Espresso


Adjustable coffee strength:Y / Yes
Adjustable grinder settings: Yes
Adjustable temperature:Y / Yes
Adjustable water flow: Yes
Adjustable water quantity: Yes
Americano making:Y
Aroma jug: Yes
Automatic anti-calc: Yes
Built-in grinder:Y / Yes
Built-in milk frother:Y
Capacity in cups:14 / 2 / 250
Cappuccino making:Y / Yes
Chocolate milk making:N
Coffee beans capacity:250
Coffee input type:Coffee beans, Ground coffee
Coffee maker type:Fully-auto
Coffee making:Y / Yes
Cup warmer: Yes
Dishwasher-proof parts:Y
Easy to clean:Y
Easy to use:Y
Espresso macchiato making:Y
Espresso making:Y / Yes
Grinder type:Stainless steel grinder
Hot chocolate making:N
Hot milk making:Y
Hot water system:Y
Latte macchiato making:Y / Yes
Latte making:Y / Yes
Maximum operating pressure:15
Milk tank:Y / Yes
Number of coffee strength settings:5
Number of grinder settings:13
Number of temperature settings:3
Standby function:Y
Tea making:N
Types of drink:Caffe latte, Cappuccino, Coffee / Caffe latte, Cappuccino, Coffee, Espresso, Latte macchiato / Cappuccino
Water tank capacity:1.7


AC input frequency:50 / 60 / 50/60 / 60
AC input voltage:220 - 240 / 220-240
Auto power off: Yes
Connected load:1350
Energy saving mode:Y
Power:1350 / 1450
Programmable auto power off:Y

Product properties

Filter: No
Filter type:Permanent
Machine Capacity:1.7 L
Miscellaneous:Automatic decalcifying program

Technical Details

Double cup:Y


Cappucino: Yes
Espresso: Yes
Integrated machine: No
Milk Frother: Yes
Percolator: No

Weight & Dimensions

Depth:4.4 / 44 / 440
Height :3.8 / 38 / 380
Width:28.4 / 284