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Jura ENA Micro 9 One Touch (13586, 13587)

alaTest has collected and analyzed 75 reviews of Jura ENA Micro 9 One Touch (13586, 13587). The average rating for this product is 3.6/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Comments about the performance and noise are on the whole positive. The design and size are also appreciated, whereas many are less positive about the durability and reliability. There are some mixed comments about the maintenance.

usability, size, design, noise, performance

price, reliability, durability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Jura ENA Micro 9 One Touch (13586, 13587) is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 75 reviews)

Expert Reviews  

User Reviews  

Showing 27 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 27 Show Reviews: in English | in other languages (45)

Consumer review (johnlewis.com)

Disappointed

 

Bought this machine as we are coffee drinkers. What a disappointment. Very expensive. Been back for repair after 3 months use. Asked for refund refused. Sits in box unused. Waste of money. Gone back to using Tassimo.

Dec, 2012

Consumer review (johnlewis.com)

Poor quality

 

Purchased this Christmas 2011. Makes great coffee but brewing unit failed after 6 months. It then spent nearly 6 weeks being repaired using the previously mentioned poor repair service from Jura. Other Jura models are made in Switzerland. This one...

Nov, 2012

Consumer review (johnlewis.com)

Returned

 

We had to return our machine as it developed a fault.

Jul, 2012

Consumer review (johnlewis.com)

Poor quality coffee machine

 

Eventually decided to buy this coffee machine after much consideration. Initially we were disappointed as it made a rather weak black coffee due to the finest grind setting being rather coarse. Returned to Jura who adjusted the setting and it then...

Jun, 2012

Consumer review (johnlewis.com)

Not impressed

 

Machine has already been returned and new brewer unit - after 2months. Then broke again. Water leaks out and coffee has stained the work tops. PLUS the chute for ground coffee is full of mould. In fact when I took the machine apart it was full of...

Jun, 2012

Consumer review (johnlewis.com)

Disappointed

 

Beautiful machine and excellent size. Unfortunately the cappuccino and lattes were just not hot enough for us even on hottest setting as it doesnt warm the milk enough. Also if making milk drinks you have to remove parts daily for cleaning as well as...

Jan, 2012

Consumer review (productreview.com.au)

Love Love This Machine!!!!!

 

My husband and I purchased the machine a little over 3 years ago, and have not had a single issue with the machine. The coffee is always perfect, hot, and so easy to make. I agree that the water tank is a tad too small, but again that is because we use...

Jun, 2017

Consumer review (productreview.com.au)

Great Coffee but unreliable

 

I bought this machine based on the great reputation that Jura has, and was happy to fork out the $1200. And it all went well for 15 months, when the brewing unit had some issues and needed to be replaced. It was done under warranty. 13 months later,...

Apr, 2017

Consumer review (productreview.com.au)

Jura service

 

a coffee takes over a minute to pour the coffee When machine finally is poured and the machine goes through its resetting steps at the end it makes terrible grinding noises I am going to take it back to service centre but am not very pleased

Feb, 2017

Consumer review (productreview.com.au)

Fantastic machine... what a shame it is discontinued

 

I have had my Ena Micro 9 for over 12 months now and it works perfectly. Follow the instructions and maintenance and it works a treat. I got another from Costco a few weeks ago for my daughter and son-in-law and so far so good. Why would you go out and...

Jan, 2016