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DELL 960

DELL 960
alaScore 84

16 reviews

Sep, 2019

alaTest has collected and analyzed 16 reviews of DELL 960. The average rating for this product is 4.0/5, compared to an average rating of 4.2/5 for other Desktops for all reviews. Opinions about the reliability and design are generally positive. The price and usability also get good feedback.

usability, price, design, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Desktops the DELL 960 is awarded an overall alaScore™ of 84/100 = Very good quality.

Review analysis

(Based on 16 reviews)

User Reviews  

Showing 16 review(s)

Expert Reviews User Reviews


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Showing 1 - 10 of 16 Show Reviews: in English

Consumer review (

Great value for the price


It's too bad that Newegg does not offer an option to customized this computer such as the SSD drive and added memory. It would save me the hassle of having our tech person order and install them

After purchasing the computer, we had the 250GB hard drive replaced with a 500GB SSD and added 4 GB ram. We had to buy an additional adapter to connect our Samsung monitor to the computer (display port to DVI). Our computer tech transferred my data and...

None at the moment

May, 2016

Consumer review (

QC Issue


I hope it doesn't take a long time to get this rectified, but that remains to be seen. It is a refurb, so this is to occasionally be expected, I suppose. . .

At this point, there is none . . .

I've bought 8 of the desktop refurbished versions of the 960 and they have been flawless. This SFF was anything but. These have been refurbed by AST . . a 'Microsoft Authorized Refurbisher'. I guess one slips through the cracks once in awhile. Unit...

May, 2016

Consumer review (

DELL 960 Desktop



Desktop P.C. with DELL quality, performance and reliability for reasonable price.

Came with Win7 Professional. Install default was set to 64 bit. Could NOT use with software that P.C. was purchased for. Software would ONLY work in 32 bit installation. Had to WIPE HDD completely and start over with PURCHASED copy of Win7 Pro that...

May, 2016

Consumer review (

Optiplex 960 tower flawless choice!


Tower case has plenty of expansion room for u[dates

Tower came installed with the next faster processor E8500 @3.16 GHtz, a nice bonus Cosmetic condition excellent, everything works well...needed many Windows updates, as expected


Apr, 2016

Consumer review (

Great Computer ! working as it should.


will be buying more for my customers as needed. like the modern look than previous dell models

The computer is Dell's newer models , it has good specs for the average user, for home office. liked it came Win 7 pro 64 bit, not a fan of Win 10 w/ oem COA can't beat the price under $200 you can upgrade memory easily and get a external HDD for extra...

none so far.

Feb, 2016

Consumer review (

Decent computer overall


Part of the reason I bought this particular system was because of my personal experiences working on them. At my current place of employment, several of these are still in use, and I service them on a day-to-day basis. They're robust and well built,...

This system has decent provisions for upgrading. After shoehorning in a Radeon HD 7750, installing a Core 2 Quad processor, and 8 GB of ram, it actually became a decent mid-tier gaming rig. It also has an onboard RAID controller, but that's useless...

I guess I got lucky with mine, but according to the other reviews I've read on here, computers apparently have varying cosmetic and component level issues. (Cracked bezels, bad onboard video, etc.) Since it's a refurb, it's a bit of a toss-up as to...

Apr, 2014

Consumer review (



My thoughts are not all computer related, so this will be ver short.

The only problems experienced have been my own, it is performing admirably and LOVE the Win7 Pro version in 64bit. My knowledge and abilities have all been taught to me by me, take action and do something and if it is an error, learn not to do that...

No keyboard, monitor, OOPS, they were not in the deal, IGNORE THIS

Nov, 2013

Consumer review (

Great PC


If there were more of these, I'd buy them!!

Shipped without any damage ; Started up and loaded flawlessly ; I have some relatively esoteric software for astronomy, both 32 and 64 bit. ALL loaded and operate without issue ; Even has a serial port

None so far

Aug, 2013

Consumer review (

Works well, just like I expected.


I received the product quickly. It had a small blemish on the front cover plate but it was a refurbished product. Other than that, it has been working very well.

Nov, 2013

Consumer review (

Had to send it back


CPU was stuttering...Quality control should have found this before it was approved to sell/ship.

Feb, 2013

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Note: Please check the product information and price with the store.