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Brother Work Smart MFC-J870DW MFC

Brother Work Smart MFC-J870DW MFC

757 reviews

Apr, 2024

Positive
usability (475)
performance (202)
price (192)
size (69)
design (52)

Negative
reliability (53)
durability (27)

General overview
Price comparison

alaTest has collected and analyzed 757 reviews of Brother Work Smart MFC-J870DW MFC. The average rating for this product is 4.2/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Reviewers really like the design and size. The price and performance also get good feedback, whereas many are critical about the durability and reliability.

usability, performance, price, size, design

reliability, durability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Brother Work Smart MFC-J870DW MFC is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 757 reviews)

User Reviews

Review Ratings

(58% of reviews)
Show all 5 star reviews (21% of reviews)
Show all 4 star reviews (8% of reviews)
Show all 3 star reviews (5% of reviews)
Show all 2 star reviews (9% of reviews)
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Features

usability
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performance
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price
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reliability
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size
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Showing 604 review(s)

Expert Reviews User Reviews

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Showing 1 - 604 of 604 Show Reviews: in English | in other languages (153)

Consumer review (amazon.com)

Amazon.com review summary for Brother Work Smart MFC-J870DW MFC

alaTest has collected and analyzed 562 user reviews of Brother Work Smart MFC-J870DW MFC from Amazon.com. The average user rating for this product is 4.1/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. Reviewers really like the size and design. The performance and price are also mentioned favorably. There are some negative reviews about the durability and reliability.

usability, price, performance, design, size

reliability, durability

86% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Consumer review (amazon.ca)

Amazon.ca review summary for Brother Work Smart MFC-J870DW MFC

alaTest has collected and analyzed 32 user reviews of Brother Work Smart MFC-J870DW MFC from Amazon.ca. The average user rating for this product is 4.6/5, compared to an average user rating of 4.2/5 for other products in the same category on Amazon.ca. Reviewers are impressed by the multifunction and design. The price and performance are also mentioned favorably. There are some less positive views about the reliability. Comments about the durability and noise are different.

usability, performance, price, design, multifunction

reliability

91% of the reviews on Amazon.ca give this product a positive rating.

Apr, 2024

Consumer review (newegg.com)

Great! Perfect for the price!

A great buy!

Had extremely fast shipping, and hook-up was super easy and fast. Does everything I need plus more. Pictures look good. The print speeds are the best I've seen for a color inkjet of this price. Would strongly recommend

Really everything is as expected and with the price its not really a con, but I would have liked a plate on the bottom of the printer for protection and to reduce friction depending on surface the printer sets. The plastic sharp edges and plastic gears...

Feb, 2015

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Consumer review (newegg.com)

Paper Jams

I'm very disappointed and frustrated.

Purchased on sale, so I didn't waste as much money as I might have

The paper jams constantly. I'm using good quality paper that doesn't jam on any other printer I use. At this point, the printer is completely unusable. It hasn't printed successfully in the last 30 tries, so I've given up. I no longer have the box, and...

Sep, 2014

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Consumer review (newegg.com)

Piece of !$#!T! - do NOT buy

Don't waste your money like I wasted mine.

low price

Standard printer paper jams constantly. SOoo frustrating ; Flimsy design, especially the tray ; Slow software ; Slow scanning ; Large footprint

Jun, 2014

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Consumer review (newegg.com)

Capable printer, with caveats

As a business machine, I think this would be pretty acceptable if it wasn't overused. It's very sturdy. For home use it's great too, as long as you don't need to print high quality photos.

Has worked flawlessly so far. Easy wireless setup, and holds wireless link. Fast. nice color and black text. Heavy, sturdy-- not cheap plastic junk. Should last a while

This is not a photo printer. Photos are just ok, you will probably end up sending photos out for printing if you care about quality. But to be fair,it doesn't claim to be a photo printer. Second con is expensive ink. But again to be fair, it doesn't...

May, 2014

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Consumer review (newegg.com)

Brother MFC-J870dw

I WOULD DEFINITELY RECOMMEND THIS PRINTER; ESPECIALLY FOR THE PRICE.

I HAVE HAD THIS PRINTER FOR 7-8 MONTHS AND HAVE NEVER HAD A PROBLEM WITH IT UNLESS I FILL THE PAPER TRAY BEYOND THE MAX. MAYBE TWICE I HAD A BAD PAPER FEED BUT IT WAS VERY EASY TO CLEAR. NEVER HAD ANY PROBLEM GRABBING TOO MANY SHEETS OF PAPER. i HAVE...

NO CONS

May, 2014

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Consumer review (newegg.com)

bad little printer

If paper feed was good I'd give it 4 stars--5 only goes to my laser printer. but I thought this InkJet cost per page is actually slightly less than my laser printer. The waste of paper, because of bad paper feeds, overcomes any ink savings. i am very...

fair quality for Inket, good software for scanning, easy WiFi self-set up, easy front panel controls

horrible paper feeds. To print a single page it often grabs 2-4 sheets at a time. prints part on top sheet, rest on 2nd sheet, sheets 3,4 blank. then will spit out another 3 or 4 blank sheets in one stack, with sheets indented where printer grabbed...

Mar, 2014

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Consumer review (tigerdirect.com)

I have not used it yet.

I have not used it yet. I plan on using it soon.

Mar, 2014

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Consumer review (newegg.com)

Decent little home printer

Everyone always seems to have issues with printers, but this is my first home printer and it has been very reliable.

small ; seemless wifi connection ; nice touchscreen interface ; easy to get to ink cartridges

The brother wifi setup manager is a little silly. recommended method is by usb yet doesn't include the cable itself. Easier to just search for printer in device manager rather than use the brother software

Mar, 2014

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Consumer review (newegg.com)

Great Purchase

This printer had everything to get you started right away they've included inc as well as phone cable. To get it set up it took me about 10m including unpacking it and connecting to it

non so far

Nov, 2013

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Consumer review (newegg.com)

Brother MFC-J870dw

I haven't used (and have no plans to use) the fax, so I can't comment on that feature.

Compared to my last few printers, this printer is very compact, fitting nicely on my desk. It also is much quieter when printing, and is fast even when printing with the best quality setting. Text is crisp and colors look good. I had no issues with...

If you are a high-volume printer, the paper tray may be a bit small for your liking, but since that does not describe me, I have no problem with it. Installation was a bit lengthy, but straight-forward and finished without incident

Aug, 2013

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