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DéLonghi PrimaDonna Exclusive

alaTest has collected and analyzed 29 reviews of DéLonghi PrimaDonna Exclusive. The average rating for this product is 3.3/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. People are impressed by the design and durability. The noise and usability also get good comments. There are some mixed views about the price. Many are negative about the reliability.

maintenance, usability, noise, durability, design


We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the DéLonghi PrimaDonna Exclusive is awarded an overall alaScore™ of 85/100 = Very good quality.

Review analysis

(Based on 29 reviews)

User Reviews  

Showing 29 review(s)

Expert Reviews User Reviews


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Showing 1 - 10 of 29 Show Reviews: in English

Consumer review (

Shocking don't buy it - I'd give it zero if I could


I bought this from David Jones. It's only ever delivered lukewarm coffee right from day 1. The manual steam nozzle pops off and its now started to malfunction whereby if you press to move to preground coffee it takes you rinsing and can't get out of...

Jul, 2017

Consumer review (

I love coffee


We didn't need a new coffee machine, but when we came across this one we just needed to upgrade. We love it, no regrets. We like that it is an all in one, it grinds and heats the milk all in the one process. We have needed to repair the brewer, as it...

Jul, 2017

Consumer review (

Great machine, easy to use and easy to maintain. Makes a great coffee. I do use the steamer to heat


Great machine, easy to use and easy to maintain. Makes a great coffee. I do use the steamer to heat milk up. Easy to clean, descaler needs to completed when the machine tells you, roughly every 1-2months ( depends on how many coffees machine makes....

Jul, 2017

Consumer review (

oh la la


We have upgraded from same model from 6 years ago, not a day goes by where it doesn't deliver us at least 5 cups a day, I love it, love the taste, you ;earn to make it perfectly, cleans itself except empty the grounds worth every cent, even the second...

Feb, 2017

Consumer review (

Great machine, "coffee not hot enough" answer


This is a great machine and delivers as promised! One thing to note, this machine requires a 220-240 power source. If you are plugging it into a regular power outlet in your home it will never heat up to desired temperatures. If you do not have an...

Feb, 2017

Consumer review (

Factory regulated temp.of milk / coffee eg capacinno hardly lukewarm


repairer or get quote as it is worthwhile mine was approx $164 charge to Myer care plan / Delonghi It is easy to use 10/10 Easy to clean clean at every cup of coffee , descale menu , empty ground tray 10/10

Feb, 2017

Consumer review (

milk not hot


Milk does not get hot. Had rubber grommet sent out for milk pick up tube to increase heat for milk. Slight change in temp but not the recommended 60-70 degrees. I had the milk jug replaced free of charge but still no change to milk temp. I do the clean...

Dec, 2016

Consumer review (

smart way of making HOT coffee


best coffee machine I've seen so far, for the ones that experienced the cold coffee problem, maybe your sales person didn't mention using the milk frothing CLEAN function beforehand will resolve this. this is a hidden trick not shown in menu. works...

Sep, 2016

Consumer review (

milk is not hot


i brought this coffee machine a month ago when i first got it the coffee was lukewarm so i rang up DeLonghi and they picked it up and took it back for a repair when i got it back it still made lukewarm coffee the hot chocolate is amazing but the milk...

Aug, 2016

Consumer review (

Machine is constantly been in for service


Machine constantly dumps coffee all over the inside of machine, long coffee mode has given us problems, recently had a selinoid go bad. Have had the machine in for service every six months because of above issues. Have called Delonghi several times...

Jul, 2016

Price comparison for DéLonghi PrimaDonna Exclusive

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