this item is a great addition to any mac product without an optical drive (such as the MacBook air).

It was for my daughter's mac. She has had no problems so far

I ordered the external dvd player because my mac came without the optical drive - and I needed it to install programs from the CD roms provided... it worked pretty well and now I can watch DVDs from that too when I connect to my laptop... It's thin so...

It does not seem to upload CDs as fast as normal, sometimes taking a long time, but it gets the job done. Not apple brand but looks just like it.

this superdrive did not work with my macbook pro so i needed to return this item and they worked with me with no problems.

No documentation, no troubleshooting, nothing to go with, search Google, Yahoo, Bing. No support whatsoever.