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13 reviews
Jun, 2025
alaTest has collected and analyzed 13 reviews of Breville BES920 Dual Boiler with Smart Grinder. The average rating for this product is 4.7/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Views about the maintenance and reliability are on the whole positive. The performance and usability also get good feedback. Some have doubts about the noise.
price, usability, performance, reliability, maintenance
noise
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Breville BES920 Dual Boiler with Smart Grinder is awarded an overall alaScore™ of 87/100 = Very good quality.
Consumer review (productreview.com.au)
After a lot of time and research I decided on the BES920 for my new machine, replacing my faithful Gaggia. The old 900 model had a lot of positive feedback and a few minor issues which seemed to be addressed in the 920 update. So far I have been very...
Consumer review (productreview.com.au)
I have this machine (bes900) for almost two years. At the beginning was really good ( I've paired that with a good grinder). making really good coffee but the major problem is the group handle not get locked in its place. It push back during the...
Consumer review (productreview.com.au)
We purchased the 920 in 2013 in since this time have had it replaced once and as we speak it is in for a second repair that most likely will result in a second replacement. the grinder that came with the machine is also not functioning and will need to...
Consumer review (productreview.com.au)
This is a great coffee machine that lets you have a cafe quality coffee at home. It is expensive and it is big but it is worth it. Breville customer service is usually pretty good too, when we have had issues with other products (or self created ones...
Consumer review (productreview.com.au)
When the kids or grandkids come over for dinner they always say I like the coffee this coffee machine breville make coffee better then mine
Consumer review (productreview.com.au)
I was getting desperate, recently "working" from home without a decent café nearby. Mt old Kitchenaid expresso machine finally died with no parts and the line was discontinued. Plungers don't do it for me anymore, can't buy the old fashioned percolator...
it did it for me
instructional bartista frothing video would be good
Consumer review (productreview.com.au)
I am a bit of a coffee addict, so I do like my daily espresso to kick start my day. That said- not just any old coffee will be. this machine allows me to grinder my own beans, and also extract the best out of the coffee. The dual boiler is a bonus, as...
quality
Consumer review (productreview.com.au)
Replaced our old coffee machine with the Breville BES920 and Smartgrinder after much research, and I can highly recommend them. Heating up in under 5mins to get to 93 degrees from start, and with the dual boilers, making multiple cups without delay is...
Fast, good quality, looks good, and makes an excellent coffee
Consumer review (productreview.com.au)
Purchased my BES920 about 6 months ago. I really love it. Took me about 1 week to learn the in's and outs of the machine and about the same to get the milk frothing down pat. I love the process of making a coffee for my wife and I now. Also got the...
Look great and makes great coffee
Consumer review (productreview.com.au)
Being a barista , i've always been quite skeptical of buying a non-industrial coffee machine for my own home, but this one ticks all the boxes!i couldn't be happier, its a great machine that makes a good coffee with a thick creme on top, the steam wand...
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