Fujitsu ScanSnap iX500 Deluxe

260 reviews

Jun, 2025

Positive
usability (202)
price (43)
size (28)
design (9)

Negative
reliability (27)

General overview
Price comparison

alaTest has collected and analyzed 260 reviews of Fujitsu ScanSnap iX500 Deluxe. The average rating for this product is 4.6/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Reviewers are impressed by the design and size. The price and usability also get good feedback. There are some less positive reviews about the reliability.

usability, price, size, design

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Fujitsu ScanSnap iX500 Deluxe is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 260 reviews)

1 expert reviews

User Reviews

Review Ratings

(76% of reviews)
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Features

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price
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size
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design
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Showing 118 review(s)

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Showing 1 - 66 of 118 Show Reviews: in English | in other languages (142)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for Fujitsu ScanSnap iX500 Deluxe

alaTest has collected and analyzed 56 user reviews of Fujitsu ScanSnap iX500 Deluxe from Amazon.co.uk. The average user rating for this product is 4.8/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.co.uk. Comments about the design and size are on the whole positive. The price and usability are also appreciated. There are some critical views about the reliability.

usability, price, size, design

reliability

100% of the reviews on Amazon.co.uk give this product a positive rating.

Jun, 2025

Consumer review (newegg.com)

The best, but with issues

It would be great if software could "learn" or be taught common media, like the pattern of a phone bill vs. credit card bill. I wouldn't even mind being up-sold better document management software. That and barcode location and decoding would be a...

The sheet-feeding mechanism in the Fujitsu is simply the best in the industry -- they're known for it. The space-saving design is good, as is scanning to portable devices using WiFi

The software flips pages arbitrarily, often when content is short. The in and out feeds could be larger/longer as legal pages often fall on the floor ; It would be nice if it could scan "unattended" so that mail could be scanned into PC-based client...

Jun, 2015

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Consumer review (newegg.com)

Fantastic Scanner!

Wish it came with a management software for my PDFs - I have this scanner setup on a table at home with a spare PC. My wife and I throw our mail and receipts that we want to keep track on through it. Any mail or paper we want to keep a record of but...

Easy to install and setup ; Very easy to use ; Wife approved

Nothing major at this time, doesn't like receipts occasionally

May, 2015

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Consumer review (newegg.com)

ix500 Scansnap Deluxe

This may not be a fair appraisal of the scanner since I only had it unboxed and set up for an hour or two. I have no doubt that it might be all others have raved about. Certainly the wireless is a plus. This unit was for a home-office environment that...

Fast & wireless are the two biggies, also has usb3.0. I bought after reviewing comments and researching for some time

No "batch capability" built in to the programming through Scansnap. It also has no Twain drivers but I knew that. (but it should)

Apr, 2015

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Consumer review (newegg.com)

Fujitsu iX500

Fast - easy to use, compact so it doesn't take up a lot of desk space ; Love the fact that it scans both sides at the same time

None at the moment

Apr, 2015

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Consumer review (newegg.com)

Love it

Fast, easy to operate

Haven't found any

Mar, 2015

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Consumer review (newegg.com)

Do NOT buy this scanner!!!!

fast

This model has NO Twain drivers! You cannot use this via redirected RDP. What a waste

Feb, 2015

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Consumer review (newegg.com)

Does NOT support Twain /ISIS

If you have to have Twain like we do, you must do the FI series..... but for a scanner this expensive it should already be supported.

Excellent scanner, very fast

Does not Support Twain or ISIS.... these are the most commonly required scanning protocols for importing directly into your app

Feb, 2015

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Consumer review (newegg.com)

Does what is supposed to and lasts for ever

if you have a particular program that requires TWAIN drivers, look at Fujitsu's other offerings. TWAIN is like printer drivers - the bane of tech support and never solid. This comes with a great software bundle that allows you to do so much. The last...

The bundled software allows you to do many things and do them well. Adobe Acrobat Standard - nice. Dual sided scanning with blank page removal. Wireless ; Scanner quality is top notch. I have 40 of these and the previous model on everyone's desk and I...

Not really a con, but just know that this does not have TWAIN drivers. It scans directly to various programs in .pdf or .jpg format. Which is really all you need in most situations

Feb, 2015

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Consumer review (newegg.com)

Fujitsu iX500

If all you are doing is scanning to a PDF or JPG file on your drive this will work. If you would like to use any other format TOUGH If you would like to use any Document management software TOUGH If you would like to use the INCLUDED Adobe software to...

Decent speed Scanner ; Decent Image Quality

No Driver support TWAIN / WIA / ISIS / KOFAX ; The Manufacture deliberatly did not create drivers for this document scanner to make it "easier for users" so if you have any software that you need to be able to scan to well TOUGH ; PDF or JPG support...

Jan, 2015

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Consumer review (newegg.com)