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88 reviews
Jun, 2025
alaTest has collected and analyzed 88 reviews of Umax Astra 3400. The average rating for this product is 3.6/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews.
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Umax Astra 3400 is awarded an overall alaScore™ of 75/100 = Good quality.
Expert review by (pcworld.com)
An easy-to-use scanner capable of delivering fine-quality images.
Consider the bargain-priced Umax Astra 3400 a double treat for casual home and office users who want an easy-to-use scanner capable of delivering fine-quality images.
Consumer review (epinions.com)
I originally got this scanner to run under Windows 98. It worked adequately, although I never could get a good scan on photos. Every single one of them had stripes and lines all through them. I got the scanner used, so maybe that had something to do ...
Good price, good software bundle, adequate for faxing and documents.
Freezes up, bad-quality color scans, cannot get it to work with XP.
Consumer review (epinions.com)
(this is an actual correspondence with their tech support, please read the bottommost first)
no comment
ever heard of a company selling DRIVERS?
Consumer review (epinions.com)
Inexpensive
Questionable software ; little or no tech support
Consumer review (epinions.com)
This is a scanner for the occasional user, not for someone looking for speed. The VistaScan software packaged with the scanner is probably one of the worst available in the marketplace. It's slow, not very intuitive, and lacking in sophistication for...
Inexpensive
Questionable software ; little or no tech support
Consumer review (epinions.com)
I thought a scanner would be a useful addition to my home PC, so I tried to find a steal on just anything. Well when the initial scanner a bought (a no-name brand I can't even recall) crashed my system (2-3 year old Gateway running Windows 98) and took...
Works fine as expected
Not super fast ; incompatible with XP
Consumer review (epinions.com)
I bought this scanner to replace my Artec AT6 SCSI scanner, simply because I ran out of slots and wanted a USB device. I find that it scans well, though some of the photos suffer from banding, which is not in the photo itself. Other than that, OCR...
Cheap, USB, some good software
Warm-up routine before each scan, misleading specs
Consumer review (epinions.com)
The UMAX Astra 3400 is an OK scanner. But UMAX is one of the worst companies I have ever run in to in terms of customer support. First, about the scanner.
Good color, resolution. One-touch buttons.
Terrible customer support, not a good company.
Consumer review (epinions.com)
Good color, resolution. One-touch buttons.
Terrible customer support, not a good company.
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