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Amazon Echo (2nd gen. 2017)

Amazon Echo (2nd gen. 2017)
alaScore 98

2635 reviews

May, 2026

alaTest has collected and analyzed 2635 reviews of Amazon Echo (2nd gen. 2017). The average rating for this product is 4.6/5, compared to an average rating of 4.5/5 for other products in the same category for all reviews. Reviewers are impressed by the size and design. The price and sound are also mentioned favorably, but many are less positive about the reliability.

usability, sound, price, design, size

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Amazon Echo (2nd gen. 2017) is awarded an overall alaScore™ of 98/100 = Excellent quality.

Review analysis

(Based on 2635 reviews)

Expert Reviews  

User Reviews  

Showing 2580 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 2580 Show Reviews: in English | in other languages (52)

Expert review by : David Ludlow (trustedreviews.com)

Amazon Echo Dot Max Review

 

Vastly improved sound and a full smart home hub, the Amazon Echo Dot Max is probably the best overall smart speaker.

Decent audio for the size ; Full smart home hub ; Ready for Alexa+

Doesn't sound as good as the old standard Echo

Improved bass, better overall audio quality and a Zigbee/Thread smart home hub built in, the Amazon Echo Dot Max might be more expensive than its predecessor but it’s a clear upgrade. If you want the best audio quality then the Echo Studio (2025) is a...

Nov, 2025

Expert review by : David Ludlow (trustedreviews.com)

Amazon Echo Studio (2025) Review

 

A comprehensive upgrade, the Amazon Echo Studio (2025) packs a lot of punch for such a small smart speaker.

Neat control system ; Well balanced and clear audio ; Responds quickly ; New presence sensor adds options for Routines

Core features not yet available ; Audio quality not as good as the original Echo Studio's

A neat, compact, and well-priced smart speaker, the Amazon Echo Studio (2025) delivers immersive audio in a small package, with a clean, balanced soundstage that adds warmth and depth thanks to the dedicated woofer, though it lacks the room-shaking...

Nov, 2025

Expert review by : David Ludlow (trustedreviews.com)

Amazon Echo (2017)

 

Everything you loved about the original in a smaller, cheaper package.

Excellent value ; Easy to set up ; Expandable range of skills ; Clean audio and simple voice control

Similarly priced speakers offer better sound

It doesn’t have the audio prowess to take on the best Bluetooth speakers. However, clear audio, great looks and a significantly lower price than the original make this smart assistant a winner.

Jan, 2018

Expert review by : Sam Pinney (trustedreviews.com)

Amazon Echo

 

Imagine a Bluetooth or Wi-Fi speaker, but one with a voice-controlled personal assistant inside. That's the Amazon Echo, which gives you a personal assistant called Alexa. She is the first AI personal assistant to merit a dedicated device. She will...

Here is a program I just invented with Alexa.

Jul, 2017

Expert review by : Marc Chacksfield (techradar.com)

Amazon Echo review

 

Amazon's smart speaker is now a whole lot smarter, in looks at least

New look ; Low price ; Great new Alexa features

More of the same ; Alexa app could be better ; No more rotating dial

While the smarts stay the same, the new Amazon Echo has been given a much-needed makeover with a price just too compelling to resist.

Mar, 2019

Expert review by : Dan Grabham Duncan Bell (t3.com)

Amazon Echo review: Amazon's main Echo gets cheaper, Alexa gets better

 

While Alexa is improving all the time and the Echo is great value for money, those looking for top-notch audio quality will be disappointed

Great music and list making ; You can shop through it ; Best. Kitchen timer. Ever.

Very middling as a speaker ; Lots of clonky apps ; Echo Dot is better value

Dec, 2017

Expert review by : Nick Pino Marc Chacksfield (techradar.com)

Amazon Echo (2014) review

 

Amazon Echo is stunning, sleek and slowly becoming more sentient

Intelligent voice recognition ; Large ecosystem and growing ; Well built

Caters to Prime ; Lackluster sound quality ; Multi-user support lacking

As purely a Bluetooth speaker, the Echo leaves a lot to be desired. Paired with a natural, engrossing AI, however, Amazon's grand experiment in artificial intelligence is one of the most interesting gadgets of recent years.

Nov, 2017

Expert review by : What Hi-Fi? (whathifi.com)

Amazon Echo 2 review

 

Cheaper, smarter and better at listening – but sound needs improvement.

Alexa voice control ; Improved hearing commands ; Smart design ; Affordable

Average sound quality

Everything from the price to the microphone performance has improved. Unfortunately, sound quality hasn't

Nov, 2017

Expert review by : Chris Hall (pocket-lint.com)

Amazon Echo review: The best way to experience Alexa?

 

If you want to dip your toe into the world of Alexa, the Echo might seem like the obvious choice. But what is it really like?

Alexa is a wonderful smart home controller ; Compact design with changeable skins ; Lots of third-party compatibility ; Affordable price

Sound quality isn't great ; No physical volume control ring ; Software is occasionally buggy

If you want to dip your toe into the world of Alexa, the Echo might seem like the obvious choice. However, with the Plus better for music and the Show and Spot better for visuals, Amazon's principal speaker seems squeezed by its surrounding Echo...

Jul, 2019

Expert review by : Dan Grabham (stuff.tv)

Amazon Echo Hub review: bringing everyday control to my smart home

 

The Echo Hub enables you to bring more order to your unruly smart home

Camera snapshot feature is great ; Compatible with a huge range of devices ; Setup is surprisingly easy ; Screen is clear and bright, touch is precise

Widgets need a bit more finesse ; Snapshot needs to have support for Arlo and others ; Most features can be used on existing Echo devices

Ideal for bringing a little more order to larger Alexa setups. But the software needs more work, while the signature snapshot feature needs to have more than just Ring support.

Feb, 2024

Price comparison for Amazon Echo (2nd gen. 2017)