When you put the bread in the lever will not stay down unless you hold it down, which is what I had to do this morning. We will be returning the product for an exchange in the next couple of days. I hope the replacement is better

attractive, cold wall, inexpensive

pop up feature doesnt work well should be able to start toasting 2 slices then another 2 independently rather than having to time 4 at once crumb tray not very effective